COMPLAINT ACTIVITY REPORT Case # 90319766 BBB serving Southeast Florida & the Caribbean
Consumer Info: Swerdlen, Dennis Business Info: Dr. Mongi Mikhail, D.D.S, MS.5395 Grand Park PL 1590 NW 10th Ave STE 401 Boca Raton, FL 33486 Boca Raton, FL 33486-1339- 561 400-0624 561 email@example.com
Location Involved: (Same as above)
Consumer's Original Complaint :I had a bridge made that does not cover the pegs that its attached to, and now I have an infection from HIS work, he does not care, he has my money
Dr Makhail made a bridge for me,and he never cleaned my teeth first, knowing how sick I was, I HAD TO TELL HIM TO CLEAN MY TEETH, ALL DENTISTS, START BY XRAYS AND CLEANING TEETH FIRST NOT HIM, HE GOES FOR THE MONEY FIRST, I have a broken tooth in front of my mouth, that he never saw until I told him about it, and he said, sorry I did not see it, its my front tooth, now the bridge he made does not fit, also I have a serious infection/periodontal disease that should of been taken care of before he started working on my teeth. I now taking clindamycin for the infection. Two 5 star dentists told me they would not have touched my mouth until the infection was cleared up first, I HAVE PERALDONAL DISEASE AND IT MUST BE TAKEN CARE OF BEFORE ANY WORK CAN BE DONE THEY WILL NOT TOUCH MY TEETH UNTIL THE INFECTION HAS CLEARED UP, THEY BOTH TOLD ME I NEED A DEEP CLEANING OF SCRAPING OF MY TEETH FIRST THIS DEEP CLEANING TAKE TWO HOURS TO PROFORM. THEESE ARE 5 STAR DENTISTS DR MAKAHIAL IS 3 STAR BIG DIFFERENCE IN QUALITY OF CARE but ALL HE WANTED WAS MY MONEY I TOLD HIM I HAVE CANCER, DIABETES A BAD LIVER AND JUST GOT TREATED FOR HEPATITIS C. I have pictures to prove what I saying, you can clearly see the space between the bridge and my gums, I cannot eat on the right side of my mouth because of the severe pain when I try to chew, on the right side, where he put the bridge. Dr Mikhail, told me that I'm not getting my money back, and go ahead and get a malpractice attorney. I'm not going to do anything else to help you, this infection gave me Bell's Palsy. DO NOT GO TO THIS DENTIST, TAKE IT FROM ME.
Consumer's Desired Resolution:A COMPLETE REFUND, BECAUSE I HAVE TO GET DR. MIKHAIL WORK REDONE.
09/07/2015 web BBB Case Received by BBB
Reason of review: Bad quality.
Monetary Loss: $4500.
Preferred solution: Full refund.
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